All Posts Tagged: Surgical Billing

why you should be using a medical billing company

Why You Should Be Using A Medical Billing Company

A medical billing company is a valuable resource for physicians, medical practices, and other similar healthcare providers. There are many things medical billing professionals do other than post bills to patients. A good medical billing company will handle entering data about your patients into a patient management software such as patient information, physician information, medical codes, insurance information, as well as payment information. Additionally, medical billing professionals will help keep the payment process moving by re-submitting claims, interacting with all necessary parties to complete the billing process, as well as collecting payments from patients and insurers.

While some medical practices opt to do these services in house, there are many reasons why these services should be outsourced to a qualified medical billing company.

Finances

You will save money outsourcing medical billing to a third-party provider. The costs related to purchasing software and hiring and training staffers to do the work typically exceeds the amount you would pay to a medical billing service. In addition, medical billing companies will likely keep a closer eye on denied claims, forms, bills, and other issues that come up with medical billing while one or two staffers in your office may overlook these important issues causing severely delayed or lost payments.

Compliance

Medical billing companies are invested in staying up to date with the latest laws and regulations related to medical billing and patient management. Being compliant ensures that their clients are receiving the high quality service they can rely on. A medical billing company will award peace of mind that your practice’s medical billing practices comply with new laws, regulations, and industry standards.

Time

Another reason why you should hire a medical billing company is to better serve your patients by dedicating your time and resources to treating your patients instead of having to deal with billing. Running a practice brings a lot of responsibility, however outsourcing the revenue cycle to a third party provider frees up your time to focus on patient care.

Efficiency

Most medical billing companies will be able to provide comprehensive reporting on each aspect of the revenue cycle to show you where improvements can be made whether it’s during patient intake or after. This reporting provides an in depth look into the inner workings of your process and point out how to make it more efficient which could resolve cash flow issues, improve payment collection, and shorten the time between the patient’s visit and receiving the final payment. Without medical billing experts to help identify some of these opportunities, you could be leaving money on the table.

A medical billing company can provide a streamlined process starting with patient intake all the way through to final collections relating to the patient’s visit. Making sure this process is working at optimum levels is vital to the financial health of your practice. This process is called revenue cycle management and it’s all about processing information in a timely and strategic manner that will result in collecting payments as quickly and as efficiently as possible. In addition, a medical billing company will be able to communicate the status of your revenue cycle management and make recommendations for improvement. Overall, the business side of your practice must be working efficiently in order to keep it running. A medical billing company can help any practice do just that.  Contact MHS today to set up a demo and we can show you how we can help improve your bottom line.

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Top Challenges Physicians Are Facing Today

Top Challenges Physicians Are Facing

In 2017, physicians are facing certain challenges this year more so than others. From MACRA to prior authorization requirements, physicians now have more to deal with on their plate in addition to staying at the height of their industry career-wise. Here are some of those biggest challenges.

MACRA

A transformative healthcare event, unrivaled in probably about a decade, took effect January 1 but many physicians are unsure what the compliance requirements are. To review, MACRA stands for Medicare Access and CHIP Reauthorization Act. It was passed in 2015 as a sweeping way to fundamentally change the way our country evaluates and pays for healthcare. Essentially, it establishes a whole new method to pay physicians for caring for Medicare beneficiaries, including funding for technical assistance to providers, new development and testing measurements, new requirements for data sharing, and new federal advisory groups, according to the Network for Regional Healthcare Improvement. With the goal of restructuring U.S. healthcare, MACRA is based on two new reimbursement structures: the Merit Based Incentive Payments Systems (MIPS) and Alternative Payment Models (APMs).

Many physicians haven’t gotten on board yet. With a migration from volume to value, it’s necessary for physicians to get educated about the process now before they get buried by it.

Prior Authorizations

These requirements have increased quickly recently, with no signs of stopping. Prior authorizations can be the bane of many a physician’s existence, but the good news is there are many products and services available that can speed up the whole process. In addition, value-based payment models can cut down on how many drugs and procedures require approval before coverage kicks in from payers. Prior authorizations are necessary due to the higher costs and complications of medication. Technology like e-prescribing software can help through integration with electronic health record systems.

Negotiations

Negotiating with payers is necessary as more and more payers consolidate. As a result, physicians must face narrow provider networks and declining reimbursements. It can be frustrating to agree to one-sided contracts in order to keep up with their patient head count, but the prospect isn’t all grim. Physicians are advised to concentrate on the value and success they provide to their patients, outlining why the payer needs them to be on board. Come up with a pitch whereby you outline all the value your practice provides and how you’ve maintained quality consistently. It’s also not a bad idea to come up with a spreadsheet, updated weekly, that you can use to keep track of payer contracts, termination clauses, rate of payment speed and common codes for reimbursement rates. Now you have something concrete to reference when you feel the squeeze from payers.

Patient Frustration

Patients are understandably upset about rising healthcare costs. As a physician, you are often on the front line of these complaints, even though your hands are tied. You don’t set the prices yet you hear first-hand how frustrated your patients are with the system. With deductibles rising 40 percent last year alone and co-pays rising nearly 70 percent, patients are opting not to come into the office unless they have no other choice. They’re choosing not to fill prescriptions or they’re skipping important procedures due to the potential price tag involved. Educate your patients on cost and do some research on where they can get the same services or medications at a lower cost. Cross-analyze labs, pharmacies and even hospitals for the lowest prices on common services.

Maintaining Motivation

With all these compliance rules and regulations, it can be disheartening to keep up the good fight. You got into this career because of the joy you received from helping people. Dissatisfaction with strict compliance rules, as well as increased workloads and less time interacting with patients, can put a big damper on your job satisfaction. There are things you can do, though, to combat burnout, such as making changes in your work environment and engaging in stress reduction techniques in order to restore the work-life balance. One of the contributing factors to physician burnout has to do with dealing with the minutiae of administrative work. One solution is to outsource your medical billing services to a company like Medical Healthcare Solutions contact. We provide comprehensive medical billing, electronic health records and practice management services for physicians just like you. Call us today at 800-762-9800.

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ASC Revenue Cycle Management Helps You Overcome Practice Challenges

As a medical practitioner, you realize there are many roadblocks and challenges that inhibit your strengths as a provider. ASC (ambulatory surgery center) revenue cycle management can help you overcome those challenges, identify gaps in the process, and focus on those areas that have a positive impact on your revenue cycle. An internal audit of sorts on a regular basis can assist you in identifying key performance indicators. Let’s take a look at some benefits of ASC revenue cycle management practices that can help you overcome those practice challenges.

Accuracy in scheduling: Getting accurate and complete information when scheduling your patients seems like it would be fairly easy but this is a task that often falls through the cracks. Gathering patient names, insurance, birth date and other pertinent information is standard practice, but oftentimes this information is not verified, leading to a lot of energy expended later tracking all of it down. This not only wastes time, it also can result in claims being denied or delays in payment collection. Both of these affect your bottom line, so it’s important to get it right the first time. It’s time to take advantage of online pre-admission technology that allows the patients themselves to update their medical histories on their own time, such as at home before their appointment.

Verify benefits in advance: Rather than waiting to the last minute (aka, when the patient shows up for the appointment), good ASC revenue cycle management practices dictate that you ensure patient coverage well before the procedure or appointment. This way, you can pinpoint any potential issues beforehand, get them rectified and have a seamless day-of experience. This includes verifying coverage for the actual appointment or procedure, making sure you have obtained the proper referrals, determined deductibles, etc. ASC revenue cycle management software can track insurance data, benefit information, and surgery coverage qualifications all in one place. As a result, you can cut down on collection costs, prevent last-minute cancellations, and decrease bad debt.

Outsourcing coding and billing: Handling coding and billing in house can be overwhelming and ineffective, taxing your already-stressed staff members who are expected to tack on more duties to their crowded days. When you outsource your coding and billing, you’re able to get your claims processed in a more timely manner and with increased accuracy, with one central database for information that cuts down on manual data entry. No more billing, insurance or collection delays!

Get in Touch with Medical Healthcare Solutions

Medical Healthcare Solutions offers ASC revenue cycle management services for ambulatory surgery centers (ASC) with software that allows us to benchmark key revenue cycle management performance indicators. As a result, we can better determine your strengths and weaknesses and implement the right improvements to your bottom line. Give us a call to learn more about our ASC revenue cycle management services at 800-762-9800 or fill out our convenient online form.

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surgical-billing-services

How Medical Healthcare Solutions’ Surgical Billing Expertise Can Make Your Next Operation Easier

If you own a surgical practice, you know how busy things can get, not only in regards to a full schedule of operations on a daily basis but on the billing end as well. If you’ve been managing your surgical billing in-house up till now, you may feel you’re spinning your wheels. Perhaps your office manager squeezes in this duty between other tasks, or maybe you do have a small billing department that is trying to keep up with this job. But all those resources could be bleeding you dry in money and in time. You’re an expert at your job, to be sure, but do you have the time or knowledge of complex surgical billing procedures? Probably not.

The solution could be the use of an outsourced surgical billing services. Isn’t it time you made your next operation easier? Consider that the financial strength of your practice is directly tied to on-time billing and account reimbursement. You need a company with experience necessary to tackle the complex areas posed by surgery billing and modifiers.

Benefits

There are several benefits to outsourced surgical billing, including:

  •      Improved collections process
  •      More timely income
  •      Accelerated payments
  •      Reduced stress
  •      24/7 accessibility to patient data and financial information
  •      Transparency throughout the revenue cycle
  •      Comprehensive financial and practice management reporting

In addition to all these benefits, you get peace of mind knowing your surgical billing is being overseen by professionals with training in this area of expertise. Your income will go up and post-surgery tasks will go seamlessly. Let your existing employees do what they were hired to do, and leave the surgical billing services to an outside party with the expertise necessary to maximize your reimbursements. That means you can get back to doing what you love: surgery. All without the complications that come with the billing side of things.

In order to be successfully reimbursed for your surgeries, you need someone who can easily handle coding complexities, complicated procedure rules and vast contractual adjustments. You need someone who can monitor payment information and patterns, as well as track underpayments.

To accomplish this, you need a trusted partner on your side.

What MHS Does

Here at Medical Healthcare Solutions, we are backed by decades of surgical billing experience and service to the healthcare community, offering complete medical billing, electronic health records and practice management services for healthcare professionals such as surgeons. Here’s a look at what we offer:

  •      Comprehensive surgery billing services and collections
  •      Computer system and software designed for surgery facilities
  •      Certified Professional Coders on staff dedicated to getting you maximum reimbursement
  •      Patient input and statements and follow-up
  •      Full electronic claims and AR management
  •      Multi physician/multi-location practices are easily assimilated
  •      Complete revenue cycle management
  •      Coding
  •      Physician credentialing and recredentialing
  •      Customized information reporting and performance monitoring

It’s time you managed your cash flow systems as efficiently and as accurately as you can via an automated surgical billing service designed to assist you in running your practice more efficiently. Contact Medical Healthcare Solutions to learn more on how you can achieve this at 800-762-9800 or fill out our online form today.

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